The Grievances module supports the tracking of grievances filed against employers. The nature of the grievance, the current status and history, the employer and member(s) involved are all captured here. A summary of related grievances is also displayed on the respective employer details page. Features include:
Grievance Management
- Track grievances, complaints or open issues.
- Associate a grievance with an employer and one or more members.
- Built-in workflow for grievance resolution.
- Search for grievances by employer, date, type, status, or other.
- Optional ability to give members access, via Member Portal, to track grievance status.
Grievance Detail
- Track basic information like employer, grievance status, grievance type, date, etc.
- Assign one or more contacts.
- Assign one or more violations.
- Unlimited attachments for documents, images, videos, etc.
- Configurable workflow and timeline.
For more information, contact a Winmill Account Manager at inquiry@winmill.com or 1-888-711-MILL (6455)