Simple for the Field. Powerful for the Union.

The eMembership Grievances module makes it easy to track, manage, and resolve union grievances—whether you’re in the field, on the phone, or at the bargaining table. Designed with mobile users in mind, this module ensures union reps, organizers, and call center staff can quickly record and monitor grievances from anywhere, without sacrificing accuracy or consistency.

Built-in intake forms streamline data collection, and a configurable workflow keeps everyone aligned on next steps. All grievance activity is logged, reportable, and visible to authorized users—including members, if enabled—so you can keep every party informed and every deadline on track.

• Find grievances by employer, member, date, type, status, or keyword.
• See summaries of open and closed grievances directly from employer profiles.
• Export data for reporting, bargaining prep, or legal review.

Mobile-First Design

• Fully usable on tablets and smartphones for true field-readiness.
• Ideal for union reps visiting job sites or call center staff taking inbound complaints.

• Intake forms make it easy to collect required details.
• Log grievances, complaints, or general issues in just a few taps.
• Associate grievances with one or more members, employers, contracts, and violations.
• Assign responsible contacts and track tasks through resolution.
• Optional member-facing access via the Member Web Portal.

Unlimited Attachments

• Attach documents, photos, videos, correspondence, or evidence.
• Everything stored in one centralized record—easily accessible and secure

Configurable Workflows & Timelines

• Customizable workflows reflect your local’s actual grievance process.
• Timeline view helps manage deadlines, escalation steps, and documentation milestones.

Whether you’re a large local handling hundreds of grievances per year or a smaller operation managing a few key disputes, eMembership helps you stay organized, responsive, and ready to advocate for your members.

For more information, request a demo or contact a Winmill Account Manager at inquiry@winmill.com or 1-888-711-MILL (6455)