Member Management

Keep all member information organized and easily accessible, including members’ profiles, work history, and financial standing.

Employer Management

Easily access employer information, including comprehensive profile information, members associated with employers, grievances filed, and employer worksites.

Contract Management

Easily access all contract information, receive alerts for contracts nearing expiration, establish dues rates, and assess dues with a single click.

Member Payments and Billing

Process member payments through a single account. Access and invoice member dues. Track and manage member payments and delinquencies.

Grievances

Manage grievances with one click from member or employer profiles. Associate multiple member grievances with an employer, unlimited supporting attachments, and flexible workflow for resolution.

Dispatch

Intelligently manage placement of members. Match member skills and availability with employer requirements; flexible matching and prioritization rules.

Member Web Portal

Provide online self-service capabilities to your members. Members can update their contact information, report work, file grievances, review account balances, pay dues, and more!

Member Mobile App

Provide mobile self-service capabilities to your members. Members can update their contact information, report work, file grievances, review account balances, pay dues, and more!

Dashboards

Use infographics for a snapshot view of your membership, with the ability to drill down into the numbers for insights and analysis. Messages and alerts are displayed here, too.

Data Import

Import remittances and payment batches or perform member updates or bulk updates for any eMembership data.

Reports and Queries

eMembership comes with dozens of out-of-the-box reports, and we can build any custom reports that you need. You can also use the Reports and Queries module to easily create your own reports.

Call Center

Manage inbound calls to your local from labor union members and other callers all the way through to resolution. Track call-response performance and Department of Labor rate-response compliance.

Surveys and Votes

Create electronic surveys or voting ballots using eMembership’s fully integrated Survey Builder. Surveys and votes can be anonymous or attributed. Send via email or text; get instant results!

Electronic Signatures

Send documents to members or prospects for electronic signature.

Meetings and Events

Create events, track attendance, and correspond with attendees.

Integrated Email and Text

Send email and text to members directly from eMembership. Also integrate with systems such as Mailchimp and Twilio for bulk messaging.

Turf Cutting

Create turfs, assess members, and easily partition turfs into visits and routes using map integration.