eMembership
Powerful Labor Union Membership Management Software
About eMembership
Welcome to eMembership, the most powerful and flexible membership and dues system on the planet. Built specifically for labor unions, eMembership is easy to configure, easy to use and easy to manage. We securely host it for you in our 24/7 high-availability data center, so it is available anytime from anywhere.
eMembership has everything you need to effectively manage your labor union. Members, employers, contracts, dues, payment processing, invoicing, grievances, organizing, unlimited reporting and so much more!
Is it time for a new membership and dues system? Then it’s time for eMembership!
No Hardware, No Software, No Hassle
WinMill hosts eMembership in our high-availability data center. We focus on the hardware, software, operating systems, security patches, system monitoring, bandwidth, backups... while you focus on your core business.
We host hundreds of applications for clients ranging from small local unions to massive commercial banks. Our data center maintains SOC 1 (SSAE18/ ISAE3402), SOC 2, HIPAA, and PCI DSS compliance. It is fully audited, highly redundant and vigorously secured.
Because eMembership is internet based, authorized users can access it anytime, from anywhere. We make sure that it is running 24/7. Access it from the office, home, airport or hotel room. Job stewards can access it from a job site using an iPad or mobile phone. Your data at your fingertips, whenever you need it.
Welcome to a world where you’ll no longer worry if your server is secure, or if your backup ran last night. Welcome to the cloud. Welcome to eMembership.
eMembership in 90 Seconds
How It Works
One size does not fit all! We know that no two labor unions are exactly alike, and we customize eMembership to work for you – not the other way around. You pick and choose what modules you need, and we customize them to match your exact requirements.
We start every engagement with a Discovery Phase, where we explore and document your requirements. We review your business processes and your current computer systems to understand what works and what does not. We decide together which eMembership modules you need, and exactly how they need to be configured. Once Discovery is complete we can confirm the project scope, cost and schedule, which we review and finalize together.
The Implementation Phase begins where the Discovery leaves off. We configure one module at a time, reviewing with you every step of the way. At the same time, we begin writing programs to migrate all data from your legacy system into eMembership. A typical implementation takes 4-6 months.
Call us today to find out more about eMembership, and how it can work for you!
eMembership Modules
Member Management
Keep all member information organized and easily accessible, including members’ profiles, work history, and financial standing.
Learn MoreEmployers and Contracts
Easily access employer information, including comprehensive profile information, members associated with employers, grievances filed, and employer worksites.
Learn MoreMember Payments and Billing
Process member payments through a single account. Access and invoice member dues. Track and manage member payments and delinquencies.
Learn MoreEmployer Payments
Handle all activity related to dues assessment, remittance, and remittance processing. Electronic upload means eliminating manual remittance processing forever!
Learn MoreGrievances
Manage grievances with one click from member or employer profiles. Associate multiple member grievances with an employer, unlimited supporting attachments, and flexible workflow for resolution.
Learn MoreOrganizing
Handle all aspects of union organizing efforts. This includes creating turfs, assessing members, and easily partitioning turfs into visits and routes using map integration.
Learn MoreMobile
Provide mobile access for union staff, including job stewards and business representatives using eMembership. They can use it in the field to look up member status, find nearby members, register event attendees, and more.
Learn MoreDispatch
Intelligently manage placement of members. Match member skills and availability with employer requirements; flexible matching and prioritization rules.
Learn MoreMember App and Portal
Provide mobile and online self-service capabilities to your members. Members can update their contact information, report work, file grievances, review account balances, pay dues and more!
Learn MoreCommunications
Communicate with your members via email or text messaging. Manage events and campaigns. Online voting, online polling, and electronic signatures means never again mailing paperwork to your members!
Learn MoreDashboards
Use infographics for a snapshot view of your membership, with the ability to drill down into the numbers for insights and analysis. Messages and alerts are displayed here, too.
Learn MoreData Import
Import remittances and payment batches or perform member updates or bulk updates for any eMembership data.
Learn MoreCall Log
Manage inbound calls to your local labor union from labor union members and other callers all the way through to resolution. Track call-response performance and Department of Labor rate-response compliance.
Learn MoreWhat’s New in eMembership
- Integrated Email and Text – Create targeted distribution lists based on a wealth of membership data in eMembership and then send and track receipt of messages or rich-text email.
- Assessments – Build questionnaires or scoring systems that field staff, field representatives, or organizers can use to consistently track feedback across your membership over time.
- Turf Cutting – Organize your membership into various turfs owned by field staff and then allow your field staff to plan visits and conduct assessment using mobile-friendly graphical tools.
- Post Office Integration – enable real-time or batch validation of mailing addresses against the US Post Office database.
- Enhanced Security – two-factor authentication is now available for added security.
- Data Import Flexibility – offers additional, self-service file layout configuration on top of eMembership’s robust data importing capabilities.
Our Latest Posts
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"Winmill eMembership has helped us increase the accuracy of our data and dues collection process for our members and the contracts that we manage. This has increased our collection rate and the overall efficiency of our membership team here at the Local."
- Carey M., Director of Operations
"We liked the discovery process as well as the development and final functionality of the customized software. Great programmers along with a team that really got in tune with our needs. Understanding changes needed along the way and adjusting the software in preview sites before actual application has been beneficial as well."
- David F.
"It's a very powerful system that helps us house member and contract info. Customization for your organization is a huge pro."
- An eMembership User
“Our previous database was so slow. We were considering two companies, and then we ended up with Winmill. I felt they were more personable; they focused on our needs instead of just talking about the product. And their price structure is very straightforward. With our previous database, you had to build a query in SQL, and if the syntax was just slightly wrong, it would fail. We wanted something more modern and with fewer bugs. The Winmill software was easier to navigate and cleaner. They also lived up to other promises well. Whatever needed to be fixed, got fixed. Everything has gone well.”
- Business Manager, SEIU Local 526
"We had a system that really didn’t work for a union. We wanted to move from an accrued-based accounting system into more of a cash-basis system. Our old software couldn’t handle that. It was a nightmare. We evaluated three companies; eMembership just seemed so user-friendly. Reporting was simple. Winmill made the transition—a really intense and rigorous process—easy. There has never been a time when I wasn’t able to get in touch with someone. Everything has been so easy. It simplifies my life. And the online portal is such a convenience to our members. And Winmill continuously reaches out and follows up, including when new modules come out. I really appreciate that. It’s been awesome."
- Marlaina Fultz, ILWU Local 13
"WinMill has always accommodated our every need and has proven to be flexible enough to meet our demands. When Maryland became a right-to-work state, we were impressed by WinMill's ability to quickly deploy electronic signatures for membership cards, as well as online voting for contract ratification. WinMill hasn't simply met our requirements, they've helped us improve our business."
- Tracy Avey-True, Director of Member Services & Operations
"eMembership has enabled us to run our operations and to engage with our members in ways we never thought possible. It supports our membership team, finance team, organizers, field reps and executives, saving us valuable time and increasing collaboration across our staff. We didn’t think we would find a vendor that could accommodate our highly specific set of requirements, but the WinMill team has exceeded our expectations every step of the way."
- Jessica Shillander, Membership & Communications Manager
"eMembership has been a huge success for our organization. WinMill customized it exactly the way we needed. We finally have all of our data in just one system, which saves us an enormous amount of time and effort. We are able to support our members better than ever before. Thank you WinMill!"
- Mary Ann Pellegriti, Fund Administrator
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