No Hardware, No Software, No Hassle
WinMill hosts eMembership in our high-availability data center. We focus on the hardware, software, operating systems, security patches, system monitoring, bandwidth, backups... while you focus on your core business.
We host hundreds of applications for clients ranging from small local unions to massive commercial banks. Our data center maintains SOC 1 (SSAE18/ ISAE3402), SOC 2, HIPAA, and PCI DSS compliance. It is fully audited, highly redundant and vigorously secured.
Because eMembership is internet based, authorized users can access it anytime, from anywhere. We make sure that it is running 24/7. Access it from the office, home, airport or hotel room. Job stewards can access it from a job site using an iPad or mobile phone. Your data at your fingertips, whenever you need it.
Welcome to a world where you’ll no longer worry if your server is secure, or if your backup ran last night. Welcome to the cloud. Welcome to eMembership.
eMembership in 90 Seconds
How It Works
One size does not fit all! We know that no two labor unions are exactly alike, and we customize eMembership to work for you – not the other way around. You pick and choose what modules you need, and we customize them to match your exact requirements.
We start every engagement with a Discovery Phase, where we explore and document your requirements. We review your business processes and your current computer systems to understand what works and what does not. We decide together which eMembership modules you need, and exactly how they need to be configured. Once Discovery is complete we can confirm the project scope, cost and schedule, which we review and finalize together.
The Implementation Phase begins where the Discovery leaves off. We configure one module at a time, reviewing with you every step of the way. At the same time, we begin writing programs to migrate all data from your legacy system into eMembership. A typical implementation takes 4-6 months.
Call us today to find out more about eMembership, and how it can work for you!
Keep all member information organized and easily accessible, including members’ profiles, work history, and financial standing.Learn More
Employers and Contracts
Easily access employer information, including comprehensive profile information, members associated with employers, grievances filed, and employer worksites.Learn More
Member Payments and Billing
Process member payments through a single account. Access and invoice member dues. Track and manage member payments and delinquencies.Learn More
Handle all activity related to dues assessment, remittance, and remittance processing. Electronic upload means eliminating manual remittance processing forever!Learn More
Manage grievances with one click from member or employer profiles. Associate multiple member grievances with an employer, unlimited supporting attachments, and flexible workflow for resolution.Learn More
Handle all aspects of union organizing efforts. This includes creating turfs, assessing members, and easily partitioning turfs into visits and routes using map integration.Learn More
Provide mobile access for union staff, including job stewards and business representatives using eMembership. They can use it in the field to look up member status, find nearby members, register event attendees, and more.Learn More
Intelligently manage placement of members. Match member skills and availability with employer requirements; flexible matching and prioritization rules.Learn More
Member App and Portal
Provide mobile and online self-service capabilities to your members. Members can update their contact information, report work, file grievances, review account balances, pay dues and more!Learn More
Communicate with your members via email or text messaging. Manage events and campaigns. Online voting, online polling, and electronic signatures means never again mailing paperwork to your members!Learn More
Use infographics for a snapshot view of your membership, with the ability to drill down into the numbers for insights and analysis. Messages and alerts are displayed here, too.Learn More
Import remittances and payment batches or perform member updates or bulk updates for any eMembership data.Learn More
Build queries on eMembership data to create insightful reports.Learn More
Manage inbound calls to your local labor union from labor union members and other callers all the way through to resolution. Track call-response performance and Department of Labor rate-response compliance.Learn More
What’s New in eMembership
- Integrated Email and Text – Create targeted distribution lists based on a wealth of membership data in eMembership and then send and track receipt of messages or rich-text email.
- Assessments – Build questionnaires or scoring systems that field staff, field representatives, or organizers can use to consistently track feedback across your membership over time.
- Turf Cutting – Organize your membership into various turfs owned by field staff and then allow your field staff to plan visits and conduct assessment using mobile-friendly graphical tools.
- Post Office Integration – enable real-time or batch validation of mailing addresses against the US Post Office database.
- Enhanced Security – two-factor authentication is now available for added security.
- Data Import Flexibility – offers additional, self-service file layout configuration on top of eMembership’s robust data importing capabilities.