SEIU Local 6, known as SEIU6 Property Services NW, represents a diverse workforce of over 9,000 janitors, security officers, airport passenger service workers, stadium/event works, and allied industry workers in Washington. SEIU Local 6 is part of the Service Employees International Union, one of the world’s largest labor unions.
Problem
SEIU Local 6 faced significant challenges with their existing union member data management and grievance systems. Their basic membership solution lacked the depth needed to effectively manage their large member base, and their separate grievance system operated independently, creating inefficiencies. Manual efforts to synchronize data between these systems were labor-intensive and prone to errors.
Solution
SEIU Local 6 turned to eMembership after learning about Winmill’s extensive experience serving 17 other SEIU locals. They were particularly drawn to eMembership’s robust Employer Payments and Billing module, designed to streamline financial transactions and ensure accurate billing processes. This module not only simplified dues collection but also enhanced transparency in financial operations.
Additionally, eMembership’s Employer Management module proved invaluable to SEIU Local 6. This feature centralized employer data management, providing a comprehensive view of employer interactions and facilitating smoother communication between the union and employers. SEIU Local 6 found this module crucial for maintaining productive relationships with employers while efficiently managing member-related activities.
The implementation was further supported by eMembership’s Data Import module, which enabled SEIU Local 6 to seamlessly migrate existing union member data into the new system without data loss or disruption. This module’s flexibility in handling various data formats and sources ensured a smooth transition, minimizing downtime and maximizing operational continuity.
Result
By adopting eMembership, SEIU Local 6 experienced a transformative shift in their operational efficiency and member management capabilities. The integration of their membership and grievance systems into a unified platform eliminated the need for manual data synchronization, saving significant time and resources. This consolidation also improved data accuracy and consistency across systems, enhancing overall decision-making processes within the union.
Moreover, the streamlined processes facilitated by eMembership allowed SEIU Local 6 to focus more on serving their members and advocating for their interests, rather than grappling with administrative complexities. Real-time access to consolidated member and employer data empowered SEIU Local 6 to make informed strategic decisions promptly, leading to more effective member engagement and satisfaction.
In summary, eMembership’s tailored solutions not only addressed SEIU Local 6’s immediate operational challenges but also positioned them for long-term growth and success in supporting their members and advancing their organizational goals. With eMembership, SEIU Local 6 has strengthened its operational foundation and positioned itself as a leader in efficient, member-focused union management.
Over 40 union locals trust eMembership, including 18 SEIU locals. To learn more about how eMembership can support your local, reach out to David Stone for an introductory call today.