Modules › Integrated Email and Text
Reach every member instantly,
by email, by text, or both
eMembership's Integrated Email and Text module connects directly to your membership data, so you can reach precisely the right members through the right channel, with every message logged automatically to the member record.
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Email + Text
Both channels in one place
100%
Built for labor union workflows
Every message
Logged to the member record
Text Messaging
Reach members on their phones
Members receive messages
Reach members on their phones
the moment it matters
Text messages from eMembership go directly to members' phones. Use merge fields for personalized messages, enable two-way replies, and every sent and received message is logged in the member record automatically.
Mobile-first communications
Members receive messages
wherever they are
eMembership sends personalized SMS messages using merge fields like first name, employer, and contract status. Two-way replies are supported so members can respond and administrators see the conversation in the communication log.
Personalized with merge fields from the member record
Two-way SMS so members can reply
High-volume delivery via SMS integrations like Twilio
Every message logged to the member profile
Email and Communication History
Bulk email with full tracking,
Bulk email with full tracking,
built into eMembership
Send bulk emails through Mailchimp or similar providers without leaving eMembership. Filter recipients by any membership field, track opens and delivery, and view the complete communication history in every member record.
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Bulk email via Mailchimp
Send bulk emails through Mailchimp without leaving eMembership. Design rich HTML messages in Mailchimp's editor or write directly in eMembership. Open and delivery tracking is built in.
SMS via Twilio
Send high-volume text messages through Twilio. Use merge fields to personalize each message. Supports two-way replies so members can respond and administrators see the full conversation.
Targeted recipient lists
Filter recipients by employer, chapter, job category, card status, member status, or any custom field. Because lists pull live from eMembership, delinquent or inactive members are excluded automatically.
Module Capabilities
Everything your union needs
Everything your union needs
for integrated member communications
Email and text in one place, connected to your membership data, with every message tracked and logged automatically.
Communication history in every member record
Every email and text sent to a member is logged automatically in their communication history. Staff can view the full outreach record, see what was opened, and pick up any conversation without searching across separate tools.
Merge fields for personalization
Use merge fields like first name, employer, contract status, or chapter in any email or text message. Messages feel personal even when sent to hundreds of members at once, which increases open and response rates.
Templates and scheduling
Save email and SMS templates for recurring communications like meeting notices, dues reminders, and contract updates. Schedule messages in advance to align with key dates without relying on staff to remember to send manually.
Questions about
union communications in eMembership
Yes. The Integrated Email and Text module supports both channels from a single interface. You can send email, send SMS, or send a message through both channels at once. Recipient lists, tracking, and communication history work the same way regardless of the channel used.
Yes. SMS messages are delivered directly to members' mobile phones. Email messages go to whatever email address is on file in the member record, which many members read on their phones as well. For push notifications to the eMembership Member App, ask about the optional Member App module during your intro call.
Yes. Two-way SMS is supported. When a member replies to a text message, the response is captured in their communication history in eMembership. This enables dialogue, not just one-way broadcasts, which is useful for gathering quick responses to time-sensitive questions or confirming meeting attendance.
Recipient lists are built from any eMembership filter: employer, chapter, job category, card status, zone, member status, or any combination. Because lists pull live from the database, you never need to export or maintain a separate contact list. Members who are delinquent, inactive, or opted out are excluded automatically based on their current record status.
Every email and text message sent to or received from a member is logged automatically in the Communication History section of that member's record in eMembership. Staff can see the full outreach history (what was sent, when, whether it was opened, and any responses) without leaving the member profile.
Yes. eMembership integrates with Mailchimp for email and Twilio for SMS, which means you will need accounts with those services. However, you manage everything from within eMembership. You do not need to log into Mailchimp or Twilio separately to send messages, build lists, or review results. Your accounts are connected during the implementation process.
Two-way SMS for member replies
Every message logged to the member record
Lists built live from membership data
See how eMembership handles
union communications for your local
Start with a short intro call. We will walk through email and text capabilities and learn about how your union currently reaches members.
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